Assertiveness Skills - Learning and Development courses

By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence, and use these skills to build more effective relationships with others.

• understand why and when you will need to be assertive
• be able to identify the characteristics of aggressive, passive and assertive behaviour
• recognise different situations where you will need to be assertive and apply the necessary skills
• understand how your body language, language and interactions with others drives different behaviours in them

The Assertiveness Skills training will provide you with the skills and approaches that will enable you to be more confident in your interactions with others.

Any employee who would like to develop their assertive skills in the workplace.

• Thursday 21 November 2024 - 10am to 12pm
• Thursday 27 March 2025 - 10am to 12pm

Hull City Council Staff

Log on to OLM (Oracle Learning Management System) to enrol.

External to Hull City Council

Complete the online application form (opens in a new window).