Assertiveness Skills - Learning and Development courses

Aims and Objectives

By understanding how to control emotions, you will understand how to have controlled conversations, demonstrate confidence, and use these skills to build more effective relationships with others.

• Understand why and when you will need to be assertive
• Be able to identify the characteristics of aggressive, passive and assertive behaviour
• Recognise different situations where you will need to be assertive and apply the necessary skills
• Understand how your body language, language and interactions with others drives different behaviours in them

The Assertiveness Skills training will provide you with the skills and approaches that will enable you to be more confident in your interactions with others.

Any employee who would like to develop their assertive skills in the workplace.

• 23rd June 2026 10:00am - 12:00pm
• 24th November 2026 10:00am - 12:00pm
• 16th February 2027 13:00pm - 15:00pm

Hull City Council Staff

Log onto Workday to access this course

External to Hull City Council

Complete the online application form (opens in a new window).

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