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Customer Service Suite part 3 - communication - Learning and Development courses

Course Title Customer Service Suite part 3 - communication
Course Information

This part focuses on skills to help you communicate effectively either face to face, in writing, or on the telephone.

You will also find some techniques for how to manage difficult situations.

Course length 30 minutes
Target group
Everyone
Dates
Available at all times
Venue eLearning
How to apply

Hull City Council Staff

Log on to OLM (Oracle Learning Management System) to enrol.

External to Hull City Council

Complete the online application form (opens in a new window).