Other feedback
Compliments
Your compliments are always passed onto our staff. They know you appreciate the work they are doing. When we get a compliment, we will make sure it is passed to the right people and we will tell you when we have done this.
Suggestions
We welcome your suggestions as to how we can improve the services we deliver to you. If you complain about why we do things and not what we do, we will treat this as a suggestion and not a complaint.
When you make a suggestion, we will -
- make sure it reaches the right people to look at it
- let you know when it was sent to them
- provide you with a response about any action we may take as a result of your suggestion, if applicable