Staying Warm
Fuel payment text messages
We have been made aware that customers are receiving text messages claiming to be from Government departments. Please be vigilant and only access links from trusted sources. The police have more information on these messages. For further advice on scams you can visit the Citizens Advice website.
Warm spaces
Warm Spaces are a network of places across the city where you can visit to get warm and enjoy a little company.
View our city map of Warm Space registered venues.
Keeping your home warm
The Warm Homes Team provide a specialist service with the primary aim of reducing fuel poverty and increasing domestic energy efficiency in the city.
Your local Citizens Advice can provide lots of free advice on paying energy bills or keeping your home warmer.
Grants are available for people in energy debt through British Gas Energy Trust.