Equipment
I have equipment provided by Adult Social Care and Health from Mediquip that I no longer need -
You can contact Mediquip on 01482 249 057 and they will arrange collection.
I have equipment that is broken, including repairs to wheelchairs -
You can contact Mediquip on 01482 249 057 and they will arrange a repair.
I am a council tenant and my shower adaptation or wash dry toilet is broken -
This needs to be reported on 01482 300 300 as a repair.
I have a stair lift I no longer need -
If you are a council tenant, you can email us at HS-CSDPA@hullcc.gov.uk.
If you are a private tenant or homeowner, you can email us at private.housing@hullcc.gov.uk.
Stairlifts fitted up to and including Monday 31 March 2025 were installed by Handicare stair lifts UK. They will remain under warranty for 2 years for council properties and 5 years for private properties.
Stiltz install through floor lifts. Warranty for both stairlifts and through floor lifts is 2 years for council properties. It is 5 years for private properties.
Lift not working
My stair lift is not working
If the stair lift is -
- still under warranty with Handicare stair lifts UK, contact them on 03700 118 282
- not under warranty, contact Pickering Lifts on 01482 352 996
My through floor lift is not working
If the through floor lift is –
- still under warranty with Stiltz, contact them on 0808 258 7568
- not under warranty contact Pickering Lifts on 01482 352 996
Disabled Facilities Grant Warranties
When the stair lift or through lift was installed, it will have had a maintenance and repair warrantee provided as part of the grant. After this period, the householder handles arranging and funding any maintenance and repairs. Pickering Lifts can help in this case.