You can request assistance with your wheeled bin collections if -
- you are currently unable to present your bin for collection
- your circumstances may change in the near future, and there is nobody aged 16 or over living in the property who can help
Assisted wheeled bin collections are available for -
- black
- blue
- brown
Examples of why you may need assistance with your wheeled bin collections may include -
- short or long term medical conditions
- poor mobility
- pregnancy
Access
Bins must be stored in an easily accessible location, with no access issues, for example -
- locks
- steps
- gates
If the crew attend and cannot gain access to the property or bins, they will not return to collect the bins. They will be emptied on the next collection day.
Preparing for an assisted collection
Any gates to the property should be left unlocked from 7am on the scheduled collection day.
The bins should also be accessible to the crew with no objects blocking access.