Doorstop sales and cold calling
Doorstep sales
Doorstep sales can provide a useful service, but on occasions some traders can be persuasive and persistent.
If a trader knocks on your door -
- do not agree to on-the-spot house repairs and do not sign anything
- be wary of special offers and warning that your house is unsafe
- avoid snap decisions or being pressurised into buying costly home repairs or goods
- seek advice as soon as possible if you are in doubt
The online service is currently unavailable for a temporary period. Telephone 01480 300 300 if you wish to access this service. We apologise for any inconvenience caused.
No cold calling zones
If you live in one of the no cold calling zones, remember that uninvited sales people are not welcome. Each zone is identified clearly by warning signs on lamp posts, so traders should not approach you.
You can request a range of materials to display that you don't accept cold callers, as well as information leaflets on scams, by using our online form -