Our rights and responsibilities
We also have a number of rights and responsibilities.
Our rights
We have the right to enter your home to carry out -
- repairs which could be a danger to other residents or visitors if left
- works to the common parts or the structure
In both cases, we would give you reasonable notice, but we can enter immediately in an emergency.
We have the right to carry out -
- the supervision and management of your building
- the repair and maintenance of the building’s structure. This includes both interior and exterior parts of the building
- improvement works to the building
We will consult you about changes to management arrangements and about major repairs and improvements before we commit to such decisions.
We have the right to make charges for -
- ground rent
- management costs
- services provided
- repairs and maintenance
- improvements
- building insurance
Our responsibilities
We must -
- keep the building's structure in good repair
- consult with you about any single works or improvements to your block that are likely to cost you more than £250
- consult with you before we enter into a long-term agreement with a contractor to provide services, or to carry out repairs that may cost you more than £100 in any one year. We then have to consult with you again, if we carry out any works under the long term agreement
- rebuild or reinstate your flat and the building in the case of destruction by fire, tempest, or flood. We must therefore insure the whole building by either a self-insuring budget or through an insurance company
- collect ground rent and raise service charges to cover your share of the cost of repairing, maintaining and managing your building