In this section
Temporary heating
If you report that your heating has broken down between 1 November and 20 April and you have no other form of heat, we will offer to raise an emergency order for our contractor to attend within 24 hours. We can offer you an appointment for a later date if that is not convenient.
If they cannot repair the heating, they will offer to leave you a temporary form of heating.
Telephone - 01482 300 300 to report your emergency order.