Faulty street lights
Report a faulty street light
If you wish to report a faulty light, make a note of the location or streetlight, column number and complete our online form.
It is an emergency if the equipment has -
- lamp post, signs or illuminated bollards are knocked down or leaning dangerously
- lamp post or signs door off and wires exposed
- lanterns loose or hanging
In all of these instances contact us on 01482 300 300 so we can respond immediately.
Report a faulty street light (opens in new window)
What happens next
We aim to complete routine repairs within 7 calendar days and attend emergencies in 2 hours.
If the fault is the responsibility of the local electricity supplier, we make the light safe and report the fault to them. The energy provider will require up to four weeks to repair the fault.