Disagreeing with our decision
First review
If you disagree with a decision, contact us within 48 hours of the date of the decision. Tell us why you disagree with it. This can be by telephone or writing.
The decision is looked at again by a different officer to the one who made the original decision. They then contact you to let you know the outcome. This may initially be by telephone, but you receive a written notification about all review decisions.
On first review send your request to -
FAO Local Assistance Team
Freepost RSJC-KKBE-ABXZ
Hull City Council
PO Box 15
Hull
HU1 2AB
Second review
If you disagree with the outcome of the first review, you can ask for a second review by an officer of our revenues and benefits adjudication team.
For a second decision your request must be received within 48 hours of the date of the first review decision. You can do this by telephone or in writing and you must tell us what it is you disagree with.
The adjudication officer reviews the decision again. They will contact you to let you know the outcome. This may initially be by telephone, but you receive a written notification about all review decisions.
On second review send your request to -
FAO Revenues and Benefits Adjudication Team
Freepost RSJC-KKBE-ABXZ
Hull City Council
PO Box 15
Hull
HU1 2AB