Repaying the overpayment
One calendar month after the date of your notification letter, we either -
- send you an invoice for the full amount which includes payment details
- recover the debt from your ongoing schedules. This is known as direct recovery. For example, if you are receiving ongoing payments for other tenants, we can make deductions from these payments to the value of the amount of outstanding overpayment
When a tenant is responsible for an overpayment, we may reduce the amount of benefit that is paid to you to recover the overpaid amount. It is the tenant’s responsibility to pay any difference to you. You have no right of appeal against such deductions -
More information about how to pay.
Non-payment
If you fail to repay an overpayment, under benefit regulations we can refuse to make any further direct benefit payments to you.