Overpayments due to the tenant leaving your property
If your tenant leaves your property without informing us, you may receive an overpayment.
If your tenant was unable to give you notice and left your property early to move into another property, they can request an overlap of benefit. This means they could claim up to 4 weeks Housing Benefit. It is to cover the rent of your property until their tenancy with you ends. This decision is made by us.
The tenant must occupy their new home before they can request an overlap payment for their old address.
The request must be in writing. You can do this by emailing Benefitssr@hullcc.gov.uk with the full details of the overlap. These include -
- address
- dates
- amounts of rent
- the reason they could not avoid the overlap of their tenancies