'My housing online' has been replaced with the myHousing app. You will need to re-register to use the new app and link to your old account. You can find more information on our myHousing app page.
If you rent –
- a house
- garage
- lifeline
from us, you can use the myHousing app to -
- access rent account details
- including balances and payments
- make payments
- review and update your contact details
Access Council Housing Rent Accounts (opens in a new window)
To be able to use the myHousing app you will need to register.
You will need -
- application bidding reference or payment reference. You will only need one not both
- date of birth
- email address
- full name
- mobile number
Register for the myHousing app (opens in a new window)
To register you will need to -
- access the myHousing web portal (opens in a new window)
- select the register button at the bottom of the page
- enter your name, email and password. Your password must contain 10 characters. These include both lower and upper case, a number, and a special character
- open your emails to verify your email address
- select the link on the email to verify your details
- you will enter your title, name and phone number
- you will then receive a 4-digit text message which you need to type into your phone
- your phone number is now verified, providing extra security
- you will connect your account using your payment reference or application reference
- if you are a Homesearch customer, you need to provide your application bidding reference. Select 'application reference' as the reference type. If you are a tenant, you will need to use your payment reference. Select ‘payment reference’ as the reference type
- enter you date of birth and complete your registration
You will now be registered.