Supported Housing

What we use your information for

We use your information to make sure the Supported Accommodation provision in Hull meets local needs. We want it delivered to a high standard. This will involve an inspection of your property. This is to ensure that meets current Housing Standards. It is also a review of the service and support provided to you by, or on behalf of, your landlord.

What information we hold and use

The type of information we hold and process includes -

• tenant’s name
• address
• contact information
• health, welfare and safeguarding information
• support provision including care and support plans
• housing costs
• landlord information including contact details
• condition and management of properties
• evidence relating to compliance with standards or legislation including -
  • The Protection from Eviction Act 1977
  • The Housing Act 2004 and other relevant Acts and Regulations relating to housing conditions. These are where a delegated authority act is held by officers in Supported Accommodation Review team

Who we share information with

Details of any work needed on your property will be issued to the landlord or owner of your property. Feedback about the service and support you get is given to the Housing Benefit Department. It is also given to the Adult Social Care departments. These are departments of Hull City Council. Details may also be shared with the Private Housing Environmental Health Team.

Information may be shared with other organisations. This is in the course of carrying out our functions, or to enable others to perform theirs. We will not share information unless -

• we are carrying out a specific task in the public interest or carrying out tasks as a public authority. This is as laid down by law
• we have good reason to believe that failing to share the information will put your or someone else at risk of serious harm or abuse
• it is necessary to prevent, detect, investigate, or punish a serious crime