Card security
Card Security Verification or 3D-Secure
You may see this screen after you confirm the payment details -
Card Security Verification
You will be redirected to your bank's Card Verification page. After verification you will return to the authorisation process. If you are not redirected in 5 seconds, click the submit button below
Redirecting for Card Verification
3D-Secure is an additional security measure used by most card issuers. During an on-line payment, you may be re-directed to the card issuer's web site, and asked additional security questions to confirm you are the person the card was issued to.
If you fail to complete the 3D-Secure process successfully, your payment will not be accepted. This protects you if your card is stolen and protects the Council from fraudulent payments.
The details of the 3D-Secure process depend on the card issuer. It is not under our control. If you have any questions about this process, you should ask your card issuer.