Help with making payments

Additional support

Alternative methods to pay with a credit or debit card

If you are unable to pay, or prefer not to pay, using the internet, you can use our autromated telephone payments system 01482 300 300. This is a 24-hour service that uses recorded messages to guide you through entering your payment details and card details using a normal touchtone telephone.

You can make payments for services, including -

  • Council Tax
  • Housing and Garage Rent
  • Council Invoices
  • Business Rates

Additional support

​During office hours, you can call the Contact Centre on 01482 300 300 or  alternatively, you can email us at info@hullcc.gov.uk for further help and support.