myAccount
To raise any requests via our online services, you need to create a new myAccount (opens in new window). The process to create an account is quick. All you need is your email address to get started. The benefits of this include -
- all enquiries can be viewed in one place
- track enquiry progress
- get email updates on enquiry progress
- secure and trusted gov.uk website
Change address
- log into your myAccount
- locate your profile by clicking on your name
- find the personal and address details under 'My profile'
- follow the instructions on the screen to complete the process
Change email address
- log into your myAccount
- locate your profile by clicking on your name
- choose option 'change your email address'
- follow the instructions on the screen to complete the process
Reset your password
If you are unable to access your account you can reset your password (opens in new window).