Complaints performance and compliance 2023 to 2024

• Appendix 1 - Kingston Upon Hull City Council Annual Review Letter

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• Appendix 2 - LGSCO Comparator Table

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• Appendix 3 - LGSCO Comparator Table Complaints Received by LGSCO

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• Appendix 4 - LGSCO and HOS Resolution Learning 2023 to 2024

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• Appendix 5 - HCC Housing Ombudsman Self Assessment October 2024

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• Appendix 6 - N and H Complaint Handling Performance and Improvements 2023 to 2024

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• Audit Committee Minutes Of The Meeting Held On 22 October 2024

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• Report to Audit Committee 22 October 2024

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