Collection point
Collection will be from within the boundary of the property, for example, in the front garden or driveway. Operatives will not enter your home to collect the waste.
Note that yellow striped bags must be accessible at the time of collection. If access cannot be gained and our staff cannot contact you, we will return on the next scheduled collection day to attempt to make a collection.
Change of collection date
We will let you know if your day of collection is to be changed.
Holiday arrangements
The service does not run on Bank Holiday Mondays. Following bank holidays, the collection will take place one day later than the standard schedule. The non-working day made up by working a Saturday.
The service does not run on -
- Christmas Day
- Boxing Day
- New Year's Day
As a result, collections will be affected in a different way every year over the Christmas period. Collections are pushed back one day as a result of each of the bank holidays. The non-working days made up by working multiple Saturdays. It will usually take 3 weeks for the collection arrangements to return to normal.